Deliver digital transformation with Invia’s EnterpriseOne Software-as-a-Service platform that maximises your customer’s ability to self-serve, from ordering to leasing to billing assurance and spend analytics.
Experience streamlined operations and a modernised user experience that helps you provide your customer a faster and cost-optimised way to reach the digital future with EnterpriseOne.
INVIA’s Fleet360 is a telecommunications expense and service lifecycle platform which can be rapidly integrated into your operations and business support systems to provide a new level of self-service to your customers.Read More about Fleet360
INVIA’s Bill360 enables CSPs to bundle, sell and manage third-party products, subscriptions, apps and services, on a single customer bill. It allows your business operations to scale and grow your 3rd party partner ecosystem.Read More about Bill360
INVIA’s Asset360 rationalises the disparate and fragmented workflows, reduces the customer touch points and delivers to you a frictionless experience across contracting, procurement, management and support of any asset, service or solution.Read More about Asset360
WE CAN HELP MAKE A
Telcos face many challenges that make it difficult to stay competitive. With new competitors on the scene every day, you need to keep up with emerging technologies like 5G to remain relevant, while offering a unique experience that customers will remember.
If you want to transform your business and provide an exceptional customer journey, let’s talk.
We enable you to become the trusted partner for Enterprise, Government and Business customers.
We deliver digital platforms that take cost out of you and your customer’s business.
We improve employee engagement, productivity and experience.
WE UNDERSTAND YOU.
We have direct experience in the telco industry. We’ve walked in your shoes, so we know the only effective way to stand out from the crowd is to provide the best customer experience possible.
We’ll take the time to talk to you, recognise your challenges and develop solutions that feel like a natural extension of your company offering, so you have a clear point of difference in the marketplace.
We’re Always Asking,
At Invia we always keep one eye to the future, looking at the challenges facing businesses in years to come and creating solutions before you need them.
Our focus is telcos, but we’re constantly expanding our game-changing technology solutions and ensuring other verticals across B2B, B2C and B2B2C can deliver the ultimate customer journey.
Whether you’re located in Australia or around the world, we make it simple for you to gain (and retain) customers.
We’ll set you up for long-term success.
WE ARE PROVEN.
Endpoints under management
New Business from Referrals
Are You Ready For The Future Of Telco CX?
With over 15 years’ experience working with telcos globally, we’re always looking to the future to overcome ongoing and emerging business challenges together.
The next level of CX for telcos is knocking at your door.
WILL YOU ANSWER?
Here are just some of the obstacles we hear frequently from our customers, and yours too.
Does your enterprise account team spend hours every month preparing custom reports for specific customers?
Invia’s Fleet360 lets your business customers easily customise their own reports in an easy to use SaaS dashboard and mobile app. They can analyse by service, by cost centre, by end user, and anything in between, design their own charts, customise their dashboard, and then drill down as far as they want even to the individual call record.
Do you wish you had a differentiator that made you so sticky that your business customer churn was less that 1% a year?
Customers love Fleet360 so much that out of 300 businesses who signed up, only one churned to another provider in 2 years.
Is signing up a new business customer causing bottlenecks with your service desk?
Invia’s end-to-end MDM solution redefines the category. We have worked closely with Apple, Google and Samsung to ensure “out of the box” automatic enrolment of your customer’s devices as soon as they turn it on. Free up your call centre staff from hand-holding customers through the enrolment process!
Do you wish your business customers could connect and disconnect / suspend and reinstate any employee’s service at any time, without contacting your call centre?
Admins at your business customer can use Invia’s suite to manage devices end to end, including policy configuration and enforcement, connect/disconnect, suspend/reinstate, and it also tracks device swaps.
If these sound familiar, select the challenges and objectives most relevant to you and one of our team members will get in touch and discuss how we can support your business with our automated, intelligent solutions.Explore More
Managing a fleet of mobile devices and modems isn’t easy, especially when up to one quarter of them are often roaming overseas. Invia allows us to monitor and manage roaming and mobile data usage very easily. Exception reports provide alerts when thresholds are crossed and overall it has simplified and streamlined the management of the fleet.
Customers have been asking us for these features for years. Rolling out Singtel MFM to these enterprises has been a huge accelerator in meeting these needs.
Head of Enterprise Mobility
Singtel MFM was an eye opener – it’s never been easier to get insights into individual staff expenses on a real-time basis. It greatly enhances Operational Efficiency and allows us to focus on the bigger picture.