FAQ

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Fleet 360
Bill 360
Asset 360
UEM 360
CyberShield 360

Fleet 360

Invia’s Fleet360 lets your business customers easily customise their own reports in an easy to use SaaS dashboard and mobile app. They can analyse by service, by cost centre, by end user, and anything in between, design their own charts, customise their dashboard, and then drill down as far as they want even to the individual call record. Free up your customer service staff from unproductive data processing.
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Customers love Fleet360 so much that out of 300 businesses who signed up, only one churned to another provider in 2 years.
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Invia’s Fleet 360 integrates directly with your network (not your billing system) so that it can provide real time alerting to end users and managers when certain thresholds are reached (which they can also customise). Set up alerts for international calls or roaming, and set alerts for individuals or against the corporate pool – or both. End users can access their own dashboard explaining their month-to-date usage in real time, and can even customise the app.
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Make your business customers so self-sufficient that they never have to ask you about usage. Ever.
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Bill 360

Invia’s patented Bill360 solution is a 100% SaaS platform that allows you to set up and resell any product or service from any provider in your own marketplace, exposed only to the business customers you choose and at the price point you determine – and all in just a few clicks. Purchases are automatically added to the customer’s existing bill via charge injection, and payments to the supplier are automatically triggered through your Accounts Payable once the customer confirms receipt. Could it be any easier?
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Now that you can supply anything to your business customers in just a few clicks, you become a strategic partner in their supplier ecosystem, not just their telco.
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With Bill360 you can create custom bundles of products and services, from multiple suppliers, presented to your customer as a single package. All through a simple point-and-click interface.
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Bill360 automates charging to the customer for any products, services or bundles that you create in the platform, on the same bill they already receive. It also manages the supply chain, Q&A and warrantee issues between the supplier and the end customer, without your intervention (unless you want to track it). And then when the customer confirms receipt, Bill on Behalf pays the supplier by providing an entry in your Accounts Payable – all you do is approve it. Read more
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Asset 360

Invia’s end-to-end MDM solution redefines the category. We have worked closely with Apple, Google and Samsung to ensure “out of the box” automatic enrolment of your customer’s devices as soon as they turn it on. Free up your call centre staff from hand-holding customers through the enrolment process.
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We have worked closely with Apple, Google and Samsung to ensure “out of the box” automatic enrolment of your customer’s devices as soon as they turn it on. No apps to install and configure, and your policies are implemented automatically.
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Admins at your business customer can use Invia’s suite to manage devices end to end, including policy configuration and enforcement, connect/disconnect, suspend/reinstate, and it also tracks device swaps.
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UEM 360

With rising digitization and globalization, businesses diversified their workforce and started employing people who worked remotely. The pandemic gave a fillip to remote working with many companies adopting “Work from Home”. They gave devices to their employees to do the work. The companies required a way to manage the devices their employees were using. This increased the demand for unified endpoint management (UEM) /Mobile Device Management (MDM) solutions. Often, IT teams are not staffed to accommodate this rapid growth, nor are they able to prioritize support in this area over other strategic needs. This is where companies start to rely on third-party managed UEM as a services and support. These third-party solutions streamline the operations for the companies and help them improve customer data security. This gives a great RoI for the companies.
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UEM360 has a team of certified professionals who follows 3 Ds approach i.e., Discover, Define and Develop. We at Invia, have customer centric approach. We take a deep dive into your specific business requirements and suggest suitable MDM solutions and our tailored services specifically for your needs.
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If you already have an MDM solution and are looking for a level 2 support with implementation changes from a new MDM service provider, we will help you with our tailored MDM services to cater your needs.
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Invia’s end-to-end MDM solution redefines the UEM As A Service category. We work closely with Apple, Google, Samsung, and Zebra to ensure “out of the box” automatic enrolment of your employee’s devices as soon as they turn it on. We work in the best interest of our clients. Our SMEs strive to deliver a hassle-free setup/migration experience.
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Our 24×7 Fastlane managed services follows proactive and preventive measures to ensure your environment stay healthy always. We follow automated server monitoring and alerting technique to ensure active server and environment handlings. Thus, we can achieve greater customer experience.
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There is absolutely zero lock-in. You retain full administrative access for Apple/Google and the MDM. If you decide not to continue the managed services upon expiry, simply revoke our access and continue to manage your devices directly without disruption.
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Not necessary. You may subscribe to the MDM only and manage it directly or you may engage us for managed services only if you already have an MDM. Also, you can talk to us, and we can help by offering our customized Managed Services experience.
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CyberShield 360

CyberShield360 is an advanced ASM product that helps safeguard organizations from cyber threats. It identifies and monitors the organization’s entire attack surface, including domains, subdomains, IP addresses, and more. By continuously scanning for vulnerabilities, detecting typo-squatting domains, and conducting phishing assessments, CyberShield360 enables proactive defense, reducing the risk of data breaches and cyberattacks.
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CyberShield360 conducts continuous attack surface discovery to keep track of changes and additions to your digital footprint. Vulnerability assessments are also conducted regularly, and the frequency can be customized based on your organization’s needs.
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Yes, CyberShield360 monitors and assesses your cloud infrastructure, including publicly accessible buckets, to identify potential security risks and ensure data protection.
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CyberShield360 follows strict security protocols and ethical practices during vulnerability assessments and penetration testing to protect sensitive data. It does not store or retain any sensitive information obtained during the process.
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FAQ

Fleet 360

Does your enterprise account team spend hours every month preparing custom reports for specific customers?

Do you wish you had a differentiator that made you so sticky that your business customer churn was less that 1% a year?

Do you wish your business customers could see month-to-date usage in real time, and configure their own alerts?

Do you wish you business customers were so self-service enabled that they never needed to call you?

Bill 360

Do you wish you could resell anything from any supplier to your business customers, set up with a few clicks and available instantly, with the charges added to their regular bill and automatic payments to the supplier?

Do you wish your customers saw you as a strategic partner, not just their phone provider?

Do you wish you could easily configure a new bundle to meet a customer need and take it to market the same day?

Do your customers ask you to supply products or services from third parties, and your systems and processes make it just too hard to be worth the effort?

Asset 360

Do you dread signing up a new corporate customer because your call centre will get hammered with calls from people trying to enroll their devices to ABM/KNOX/Zero Touch enrolment methods?

Do you wish you could assure your business customers that their [fleet of] devices will be automatically enrolled in their ABM/KNOX/Zero Touch enrolments without exception, and with no customer action required?

Do you wish your business customers could connect and disconnect / suspend and reinstate any employee’s service at any time, without contacting your call centre?

UEM 360

Why do I need UEM/MDM and Its Services?

How do I know which MDM is best for my business?

What if I already have an MDM?

How do I ensure effortless UEM setup with great customer experience?

How will I ensure my environment is actively running during off working hours?

Will we be locked into your services? What happens when we decide to terminate your services after 12 months?

Must we engage you for both MDM and device management services?

CyberShield 360

What is CyberShield360, and how does it help protect our organization from cyber threats?

How frequently does CyberShield360 perform attack surface discovery and vulnerability assessments?

Does the product monitor and assess our cloud infrastructure for potential security risks?

How does CyberShield360 handle sensitive data during vulnerability assessments and penetration testing?