Managing a fleet of mobile devices and modems isn’t easy, especially when up to one quarter of them are often roaming overseas. Invia allows us to monitor and manage roaming and mobile data usage very easily. Exception reports provide alerts when thresholds are crossed and overall it has simplified and streamlined the management of the fleet.

Program Director

Hawker Pacific

We engaged with Optus and their partner Invia to supply and manage our courier handheld devices and carriage. The differentiator of the offering was both Optus and their partner, Invia, working closely with our team to build a customised and fit for purpose fully managed service solution. Invia’s passion for what they do and their automation-based technology platforms with integrated asset management, telecom expense management, device management, support, alerting, visibility & reporting is something that we have never seen in the market before.

Head of IT

Couriers Please

One of the biggest problems for my customers is bill shock due to lack of real time visibility and alerts of their fleet usages. With My Singtel MFM online portal, my customers not only gain access to real-time pre-bill usage and configure their own alerts, they can also manage their mobile connections and assets, ensure governance and compliance, and perform cost centre allocation and spend analytics with ease. It has brought our customer experience to a whole new level. We can truly talk about our digital transformation and then prove it.

Head of Enterprise Mobility

SingTel